Mangment Essay Example | Topics and Well Written Essays - 250 words

Mangment - Essay ExampleWeaknesses come in harm of manner of speakinging customer complaints. As indicated in Customer Service Ratings, the organizations diverse customers were reported to electrical relay poor customer service because of incidences of late deliveries, high prices and difficulty to access corporate personnel to address their inquiries and complains (Customer Service Ratings, 2011). In examining the external environment, there are opportunities to improve service through intensifying security measure measures during transport deliveries of packages through state-of-the art technologies (DHL High Value, par. 9). Finally, threats faced by DHL come in terms of change magnitude competition from FedEx, UPS and other global express transport and logistics organizations. a) Statement describing one of the businesss menstruation strategies DHLs current strategies focus on enhancing the competitive advantage of the corporation through providing incentives to personnel and by employing cross-functional teams around the world to plan, design, and manage facilities (FAI, par. 4). b) Goal for the business to achieve in 2 years reconciled with the mission of the organization to the be leader in the logistics the world over, the goal is to strategically position its crop in emerging markets to sustain in market leadership.